Change and Transition Management Program

Change is an event; new structure, new direct reports, new processes, new policies, etc. Transition is the gradual reorientation process that happens to people as we adapt to changes

Context

Given local contexts, donor changing environment and new expected roles of international NGOS, COs and Regional Management Units are constantly dealing with change. In addition CARE’s new Strategic Plan key actions are driving important changes at the global, regional and CO level. Nonetheless, skills associated to Change and Transition Management have not been built globally at CARE. Thus, results of delivering intended success are mixed and not completely satisfactory.

Change efforts and achieving intended success

Literature tells us that 70% of change efforts fail to deliver intended success; this alone should be a compelling argument to be mindful about how at CARE management deals with change. Some of the main reasons why such efforts fail are:

1. Solutions are implemented but intent never achieved
2. Real purpose is lost
3. New requirements circumvented and old behaviors disguised (Faked Compliance)
4. Management acts as if change has occurred but employees know better.

The greatest challenge in carrying out change is to win the minds and hearts of those going through change and that are responsible of achieving the desired intent. This is expressed in the following equation of change:

E = Q x C

E = Effectiveness of the Change,

Q = Quality of Technical Strategy (the Change) and

C = Quality of People’s Strategy (the Transition)

Developing Skills related to Change and Transition Management

CARE Academy offers a hands-on, practical program including a half-day session for individuals and a 1.5 day session for managers. Programs are led by CARE L&OD staff who are certified in the proven William Bridges approach. Specific content of the program includes:

Individual Transition in Organizations. Designed for all staff plus managers; this workshop will help you learn how to handle personal transitions caused by change with less disruption and distress through hands-on, practical exercises. This session is a prerequisite for managers attending the Managing Organizational Transitions program. (Participant’s Manual $ 70.00 per person).

Managing Organizational Change and Transitions. Developed for CARE people managers, this session will help you successfully articulate the change and lead your team through transitions at CARE with less disruption and sustained productivity. (Participant’s Manual $ 80 per person).

Tuition and Participants. In country costs and supporting materials for participants. For each program a minimum number of 15 participants is necessary.

Any further questions, please contact Mario Lima lima@care.org